Overall system status
Fully Operational
2020-02-12T07:11:34.032782+00:00

[Investigating] A few of our workers are crashing all the time

Incident impacting Portal

Everything is up and running.

We will monitor our servers closely for the next few hours. Again, we apologise for the inconvenience

Status changed to
Fully Operational
2020-02-12T07:44:59.808976+00:00
View more updates

Portal

Fully Operational

Widget

Fully Operational

Api

Fully Operational

Background services

Fully Operational

Voice

Fully Operational

Website

Fully Operational

Email

Fully Operational

Historical Incidents

Search unresponsive

Created on 2020-01-15T09:41:12.003704+00:00

Resolved on 2020-01-15T10:20:15.815458+00:00

Degraded performance

Created on 2020-01-06T08:23:52.082901+00:00

Resolved on 2020-01-06T08:26:51.016686+00:00

Network issue to access some app

Created on 2020-01-02T14:15:09.320961+00:00

Resolved on 2020-01-02T16:02:14.244394+00:00

Slowdown on database node

Created on 2019-12-02T08:42:06.026905+00:00

Resolved on 2019-12-02T10:19:43.328380+00:00

High load in widget platform

Created on 2019-11-21T09:33:54.634142+00:00

Resolved on 2019-11-21T09:45:13.280479+00:00

Network unreachable

Created on 2019-10-31T14:48:10.684729+00:00

Resolved on 2019-10-31T15:22:27.889770+00:00

We are experiencing connectivity issues to one of our background services

Created on 2019-10-01T06:38:40.111691+00:00

Resolved on 2019-10-01T08:44:23.132679+00:00

Search unresponsive

Created on 2019-09-20T14:10:23.696827+00:00

Resolved on 2019-09-20T14:44:58.537856+00:00

Partial downtime

Created on 2019-09-05T12:31:08.395216+00:00

Resolved on 2019-09-05T12:50:47.032923+00:00

Problems with our mailqueue

Created on 2019-08-16T10:44:10.790977+00:00

Resolved on 2019-08-16T11:13:07.779032+00:00

Our servers seem to be unreachable due to an issue at our host

Created on 2019-06-25T13:16:16.506945+00:00

Resolved on 2019-06-25T13:29:00.423638+00:00

We are experiencing some connectivity issues to one of our background services

Created on 2019-06-19T08:12:52.927368+00:00

Resolved on 2019-06-19T09:16:47.792305+00:00

Slow database performance

Created on 2019-05-27T11:58:50.678752+00:00

Resolved on 2019-05-27T12:34:20.531900+00:00

Push notifications are failing

Created on 2019-04-30T11:53:31.721371+00:00

Resolved on 2019-04-30T12:18:46.437824+00:00

Mail delivery delayed

Created on 2019-04-24T09:12:14.780640+00:00

Resolved on 2019-04-24T14:10:51.233912+00:00

Degraded voice performance due connectivity issues with Vodafone Carrier

Created on 2019-04-08T08:48:29.438654+00:00

Resolved on 2019-04-08T15:43:14.278654+00:00

Our servers seem to be unreachable due to an issue at our host

Created on 2019-01-24T13:01:52.320464+00:00

Resolved on 2019-01-24T17:34:40.939506+00:00

Performance issues

Created on 2019-01-14T13:14:50.102836+00:00

Resolved on 2019-01-16T09:14:35.543138+00:00

Inbound email delivery is delayed

Created on 2018-12-10T14:29:29.334230+00:00

Resolved on 2018-12-10T15:50:36.494627+00:00

Voice services are experiencing elevated errors.

Created on 2018-11-05T16:19:26.063551+00:00

Resolved on 2018-11-05T18:11:12.636952+00:00

We are experiencing a major outage

Created on 2018-10-30T09:19:43.765160+00:00

Resolved on 2018-10-30T09:26:50.999215+00:00

Voice services not reachable

Created on 2018-10-12T15:55:12.778373+00:00

Resolved on 2018-10-12T16:00:19.751452+00:00

Short hickup on portal

Created on 2018-10-04T10:33:13.986374+00:00

Resolved on 2018-10-04T10:33:16.320761+00:00

Intermittent loading issues on our portal

Created on 2018-10-02T07:14:33.488591+00:00

Resolved on 2018-10-02T08:38:47.427655+00:00

Intermittent loading issues on our portal

Created on 2018-09-28T07:54:13.819161+00:00

Resolved on 2018-09-28T11:27:18.019443+00:00

Intermittent loading issues on our portal

Created on 2018-09-27T09:07:40.695418+00:00

Resolved on 2018-09-27T11:44:28.381292+00:00

Degraded performance

Created on 2018-09-26T11:29:29.503039+00:00

Resolved on 2018-09-26T14:38:55.207430+00:00

Search engine outage

Created on 2018-08-15T10:18:53.589562+00:00

Resolved on 2018-08-15T11:06:54.723265+00:00

Email downtime

Created on 2018-07-13T11:32:07.358534+00:00

Resolved on 2018-09-27T11:44:38.493485+00:00

Performance issues

Created on 2018-05-28T11:18:02.502286+00:00

Resolved on 2018-05-28T12:25:59.673088+00:00

Historical Maintenance

Database upgrade

Started on 2019-06-13T21:00:00+00:00

Ended on 2019-06-13T21:10:00+00:00

Launch of our beta platform

Started on 2019-05-30T05:00:00+00:00

Ended on 2019-05-30T06:00:00+00:00

Database upgrade

Started on 2019-03-22T23:00:00+00:00

Ended on 2019-03-22T23:05:00+00:00

Database upgrade

Started on 2018-10-15T22:00:00+00:00

Ended on 2018-10-15T22:15:00+00:00