Yesterdays issues seem to be related to a poor performing HDD, we will share the details as soon as we get more info from our host.
MongoDB is back to normal.
We are monitoring it closely next few hours.
Extra load on our mongoDB cluster triggers several load issues in the portal and causing problems with calling at the moment.
At this moment the mongoDB cluster is running back normal again. We need to investigate this issue further to get a good idea from what is going on. Now the database is stable systems will be running 'normal' again. Keep follow this issue to get updates!
Again apologies for the inconvenience.
Currently some our of customers are experiencing troubles with loading/sending conversations. Our backend has some troubles loading.
We are investigating this issue. Follow this incident to get any updates. Apologies for the inconvenience!